dell-customer-service.net understands the importance of privacy, security, and protection of the data as well as information provided by the customers and its partners, globally. Being a worldwide established organization, with business processes, legal entities, and technical systems, we try our best to offer complete protection across all of our operations. In addition, we also strive to deliver strict, regular policies and procedures.
dell-customer-service.net Privacy Principles
Being a reliable name in this industry, we are committed to the following principles that are based on worldwide popular frameworks as well as principles of data and privacy protection:
Transparent, Lawful and Equality
We use and process the personal data as per the specified laws. We also maintain complete transparency as well as fairness with our customers. All our data processing activities take place with the consent of our customers and in accordance with the law.
Notice and preference of data use
To be transparent with our customers, we give them a clear notice and complete freedom to know about the kind of data we collect and the purpose of its collection.
We give our customers ability to check, edit, correct or delete the personal data you provide us during purchase or while availing our support services.
In order to protect your personal data from unauthorized access or use, we use strong information security software in all our operations. All our products and support services go through strict and advanced data security protection levels before they offered to the customers.
We use the personal data of the customers only for the purpose mentioned at the time of its collection. We take complete responsibility for ensuring that your data is safe, complete, and accurate.
How we use Data?
We only collect and use your personal data to manage as well as maintain your relationship with dell-customer-service.net and to serve you better in future. By using your data, we review the following:
- Customer Experience
- Transaction Support
- Support for products
- Admin communications
- Data security
- Research and Innovation
- Compliance with law
What data do we collect?
We may collect your data via your use of our products and services while communicating with our support executives. The data we collect depends on the purpose for which you are interacting with our technicians or representations. During the conversation, you may have to provide the following data:
- Payment data
- Contact data
- Account data
- Location data
- Security credentials
- Demographic data
- Social media data
- Other unique personal identification info
Data that automatically gets collected when you use our Dell services
- Usage data of the Dell product
- Device data
- Performance data
- Application data
- Website browsing data
- Aggregated data
dell-customer-service.net doesn’t intentionally collect information from the children as specified by the local laws.
How we maintain the security of your data?
In order to prevent misuse and unauthorized access of your data, we use physical, technical, and administrative measures. This safeguards the information you provide while availing our support services or accessing our products and services.
With whom we share the data?
We share your data with:
- Service providers
- Corporate transactions
- Compliance with law
- With the third-parties, in order to provide you required services and support